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NHS Pharmacy Advice

Prameet Shah talks about his role as a Community Pharmacist

We speak to Community Pharmacist, Prameet Shah from Islington to find out more about his role and how pharmacists can help people with minor health concerns.

How long have you been a Community Pharmacist and what inspired you to become one?
I have been a community pharmacist for almost 25 years now. My inspiration stemmed from when I was 12. I used to accompany my brother at the pharmacy where he worked, just for fun. Later I had a Saturday job when he bought his own pharmacy. I saw the job satisfaction he had helping patients with their daily health issues. Also the great relationships he developed with patients and doctors. I witnessed the positive feedback he received from both patients and healthcare professionals for his work. I was impressed with the level of detail he practised with and felt it was a profession to be proud of. 

How much medical training does a Pharmacist receive?
A lot of people are surprised to find out that every pharmacist trains for five years in the use of medicines before they qualify and is also trained in managing minor illnesses and providing health and wellbeing advice to help people stay well.

What sort of problems can Pharmacists help with?
Community Pharmacists can help with a range of issues:

  • We can provide clinical advice to people on the treatment of minor health concerns such as coughs, colds, sore throats, tummy troubles and aches and pains that don’t require a GP appointment.
  • We check prescriptions for safety, appropriateness, and ensure people take their medicines safely whilst answering questions and providing support to patients with their medicines.
  • We also provide vaccinations, such as flu vaccinations.

By following the expert advice of community pharmacists, you can help the NHS help you stay well; prevent an illness getting worse; take the best course of action; and get well again sooner.

Can someone see aPharmacist without an appointment?
Yes, community pharmacists offer a convenient, quick way to obtain clinical advice on minor health concerns, and can consult with patients in the pharmacy’s private consultation room with no need to pre-book an appointment. Most people live within easy reach of a pharmacy and many offer extended opening hours in the evenings and at the weekends.

Do all pharmacies have private consultation rooms?
Over 90% of pharmacies across the country have a consultation room where you can request to talk to a member of the pharmacy team in private. 

What if the health concern becomes more serious?
If symptoms suggest it’s something more serious, pharmacists have the right clinical training to make sure you get the help you need immediately and can refer patients to a GP or A&E where necessary.

Don’t wait for minor health concerns to get worse – speak to your local pharmacy team to get advice right there and then.

Help us, help you, before it gets worse.

Visit nhs.uk/pharmacyadvice for more information.